Privacy Policy New

OUR COMMITMENT TO PRIVACY

Spot On Beauty understands and respects your concerns about privacy and we strive to protect your information.  This privacy policy ("Privacy Policy") describes our practices with respect to information we collect about you.  We would like you to know what type of information we collect about you and how we use, process and store that information.  This Privacy Policy also explains your rights and choices with respect to the way your personal information is collected and used.  Your visit to www.repechage.ca ("the Site" or www.repechage.ca) is subject to this Privacy Policy and to the Site’s Terms and Conditions.  By using this Site, you agree unconditionally to be bound by this Privacy Policy and by the Site’s Terms and Conditions.

 

  1. WHO WE ARE

Spot On Beauty is an authorized distributor of Repêchage skincare products in Canada and the operator of this website.  For purposes of applicable data protection laws, I-Source, Inc. d/b/a Spot On Beauty, 235 Industrial Parkway South, Suite 7, Aurora, Ontario, Canada, L4G 3V5 is the data controller under this Privacy Policy.  

 

  1. THIRD PARTY SELLERS

Repêchage products are also available for sale by third parties (including, without limitation, distributors, salons, spas and beauty schools) in Canada, USA and internationally.  Unless otherwise indicated, any information collected by such third parties is not provided to us and is not subject to this policy.  Any information collected by third parties is subject to their respective privacy policies.   

 

  1. WHAT IS PERSONAL INFORMATION?

Personal information (or personal data) is information from which a person can be identified.  This includes, for example, your name, email and address.  Non-personal information (or non-personal data) is information where the identity has been removed – that is anonymous or aggregated data.  This includes, for example, aggregated information about the number of users accessing a specific page on our website.

 

  1. WHAT INORMATION DO WE COLLECT?

Information That You Provide To Us: We may collect personal information from you when you enter it on our website or provide it to us in any other way.  For example, you may provide personal information to us when you register, use or purchase on our website, update your contact details, use our social media pages, use our mobile site, sign up for a newsletter or mailing list, sign up for discounts, promotions, alerts or other marketing communications, enter an offer or promotion, enroll or participate in a webinar, online or live training, trade shows or events, or contact us via social media, email or chat.  Information that we collect may include the following types of personal information that you share with us:

 

Information That We Collect Automatically: We and our third-party service providers may automatically collect and store certain information about your usage or device when you visit the Site, view our emails, view or click on our online advertisements or visit our social media pages, using various technologies, such as cookies, that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device.  For example, we may collect your IP address, device identifier, web browser software and referring website.  We may also collect and keep track of your online activity, such as searches, pages visited and content viewed.  This helps us analyze and improve our Site, products, services and marketing.

 

Information Provided By Third Parties:  We may receive information about you from third party sources, including business partners or third parties that provide services our behalf.  For example, our shipping carriers or other third parties may update your delivery and address information; third parties may provide analytics and usage information about your usage of the Site; third parties who conduct customer surveys will share the information provided through the surveys; and third parties may share information about you if you “click-through” from their Site to ours.  Also, if you communicate with us on social media by posting to our social media pages, tagging us or otherwise interacting with us, we may collect information from the social media account you use to communicate with us depending on the social media platform and your account settings.  For example, we may collect the name and handle associated with the account, the content of any posts in which we are tagged and other information available on your profile.  We use this information to respond to your posts and stay connected with our audience.

 

  1. HOW DO WE USE YOUR PERSONAL INFORMATION?

We will use your personal information for service and business-related purposes, including:

 

We may also ask for your consent to use your personal information in other ways that we specifically communicate to you at the time of collection.

 

  1. MARKETING

 

  1. WHAT LEGAL BASIS DO WE HAVE FOR USING YOUR PERSONAL INFORMATION?

We use your personal information based on the following legal grounds:

 

  1. WHEN DO WE SHARE YOUR PERSONAL INFORMATION?

Your personal information is important to us and we will not share it, except as necessary to conduct our business operations and provide our products and services. 

We may share your personal information as described below:

We will not:

 

  1. NON-PERSONAL INFORMATION

We may use the information you provide in aggregate form, that is - non-personal information, for developing marketing plans and generating statistics or for other internal business purposes.  We may collect or store certain non-personal information concerning your use of the Site, including information about which of our pages are most visited.  We may share non-personal information with third parties for any lawful purpose.  If we combine aggregated data with your personal information so that it can identify you, we will treat the combined data as personal information.

 

  1. WHERE DO WE STORE AND PROCESS PERSONAL INFORMATION?

Our Site is operated in Canada and intended for users located in Canada.  The information we collect, including personal information, will be transferred, processed and stored both in Canada and in countries outside of Canada (including, without limitation, USA) which may not provide the same level of protection for your personal information as your home country.  By using this Site or providing us with any information, you consent to the transfer, processing and storage of your personal information in Canada and other countries outside Canada (including, without limitation, USA) which may have different data protection laws than in your country and you acknowledge that your information may be subject to access by law enforcement, national security authorities and other government entities, including courts and tribunals, in accordance with laws applicable in those jurisdictions.  For transfers of data out of the European Economic Area, we will take precautions to ensure that your personal information is adequately protected by implementing appropriate safeguards, such as standard contractual clauses, and, as appropriate, other applicable mechanisms.

 

  1. HOW DO WE SECURE PERSONAL INFORMATION?

The security and integrity of your personal information is important to us.  To that end, we have implemented and maintain appropriate technical, physical and organizational measures to ensure an appropriate level of security for your personal data, including protection against unlawful or unauthorized access, destruction, alteration, loss, damage, disclosure or use.  However, no security system can be guaranteed 100% and we cannot promise that the personal information you provide to us will be secure at all times, including, without limitation, the security of your information during transmission over the internet.  We ask that you notify us if you experience any unusual activity that may indicate a security breach.  Upon your notification, we will investigate the reported activity to determine whether it is related to us and advise you as to what steps can be taken to help resolve the issue.

 

 

  1. HOW LONG DO WE KEEP PERSONAL INFORMATION?

We will keep your personal information for as long as necessary to fulfill the purposes that we collected it for, as may be required by law such as for regulatory, accounting, reporting or other legal requirements, or as otherwise communicated by you.  We consider several factors when determining the appropriate retention period for personal information, including: the amount and nature of the personal data, potential risk of harm to data subjects from a data breach, and the applicable legal requirements.  If you have any questions about security at the Site, please contact us by email at ordernow@spotonbeauty.ca.

 

  1. YOUR RIGHTS AND CHOICES IN RELATION TO PERSONAL INFORMATION

Updating Your Personal Information:

Withdrawing Consent to Receive Direct Marketing:

Other Rights (Subject to Applicable Law):

Subject to applicable law, you may have other rights regarding the collection and processing of your personal information.  These rights vary depending on the specific laws of the jurisdiction applicable to you, and the facts and circumstances surrounding the processing of personal information, but may include:

 

Please note that the rights above may be limited in some circumstances under applicable law.  You may exercise the rights set forth above, to the extent they apply to you, by contacting us as described in the “Contact Us” section below. We may request reasonable additional information to authenticate your request and/or better understand it.  Where required by law, we will investigate your request and reply within one month of receipt of your request or within three months where a request is complex.

 

  1. COOKIES AND TRACKING TECHNOLOGIES

 

  1. INTEREST BASED ADVERTISING

 

  1. DO NOT TRACK

Some browsers have a “do not track” option that allows you to tell websites that you do not want your online activities to be tracked.  Currently, we do not respond to browser “do not track” signals.

 

  1. CHILDREN

This Site is not designed for children and we do not knowingly collect personal information from any children under 13.  If you are under 13 years of age, you may not and should not provide personal information to us. This means that you cannot make a purchase or register for the Site.

 

  1. LINKS

The Site may contain links to or from other websites.  Your use of linked websites is at your own risk.  We make no representations or warranties with respect to the linked websites.  This Privacy Policy applies only to this Site.  We are not responsible for the privacy practices and data collection practices of other websites.

 

  1. MODIFICATION OF PRIVACY POLICY

You understand and agree that we may revise this Privacy Policy at any time without notifying you. If we change our Privacy Policy, we will post the revised policy on this Site. Our rights to use your personal information will be based on the privacy policy in effect at the time the information is used.  We suggest that you check the Privacy Policy from time to time to review the most updated version.

 

  1. AGREEMENT TO PRIVACY POLICY

By using the Site, you expressly agree to this Privacy Policy and to the Terms and Conditions.  If you do not agree then you should not use the Site.  If we change this Privacy Policy and/or the Terms and Conditions, your continued use of the Site following the posting of such changes shall constitute your acceptance of those changes.

 

  1. HOW TO CONTACT US?

If you have any questions, requests or concerns about this Privacy Policy, or would like to exercise the rights and choices set forth above, please contact us by email at ordernow@spotonbeauty.ca or by postal mail at            I-Source, Inc. d/b/a Spot On Beauty, 235 Industrial Parkway South, Suite 7, Aurora, Ontario, Canada, L4G 3V5, Attention: IT Department.  If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority.  We would, however, appreciate the chance to address your concerns before you contact the supervisory authority and ask that you contact us in the first instance.

 

Last Updated: May 24, 2018